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  Help with Ordering:

Bridal Gowns

Before ordering your gown please be sure to have your measurements taken as we need this information as well as your personal and payment details.

Please also review our return policy below.

When filling in the order form please make payment in one currency, either in Pound Sterling or in Canadian Dollars and indicate which you are paying in.

Shipping for all gowns is either £20 or $50CAD depending on which country you are shipping to.

If you are ordering outside of the UK or Canada please contact a sales representative for shipping costs, although they will be similar to these prices.

Our shipping has a guaranteed delivery time or 5 - 7 days and is insured. Once your order is dispatched we will contact you with a delivery date.

Canadian purchases are liable to 7% GST. UK sales tax is included in the price.

We will be pleased to answer any of your questions.

If for any reason you need to speak to a sales representative then use the link below to take you to the 'Contact Us' page which has contact numbers that you can phone to speak to us in person.

We will be pleased to accommodate your preferences on your bridal gowns purchase.

If you require a dress with long sleeves or capped sleeves or any other modifications then call to discuss this possibility with a sales person.

Remember, our Bridal Gowns are NOT manufactured, they are not taken off a shelf or out of storage and sent to you - they are tailored specifically for you to your sizing specifications and to your preferences, right from scratch when you place your order.

Return Policy:

Bridal Gowns

Due to the nature of Bridal Gowns we cannot accept returns. Also because we make your gown individually we cannot resell it if you return it.

Unlike most Bridal Shops we do not manufacture our Gowns.

Most Bridal wear that is ‘off the shelf’ is made wholesale and cut and sewn in bulk. Your gown is cut and sewn when you place your order with us.

We do not produce stock on Bridal wear thus your gown will not be off a shelf or made a standard size. It is of designer style and quality therefore your gown is made individually for you. If you require any alterations to the design, e.g., long rather then short sleeves, please contact a sales representative to discuss this with them.

We want to ensure that your purchase is as stress-free as possible.

Once your order is placed we will confirm it by contacting you by email or letter and give you a more exact time for when your gown will be completed.

Once your gown is ready we will contact you to inform you of when it will be shipped and an approximate date of delivery to you.

Please be assured that your gown is made specifically for you to your exact measurements. This is why we urge you to obtain correct measurements from a reputable seamstress. Please indicate whether you have measured in inches or centimetres. Your dress will be made to the measurements that you provide so double check them. We also sew into your gown extra seam allowance so if you do need to adjust it for any reason then this will be possible.

All our gowns are checked, packed and shipped by a director of the company.

 

Help with Ordering:

Temple Dresses

Before ordering your temple clothing please consult the sizing chart.

If unsure it is always advisable to order a size larger rather then smaller.

Hems may need adjusting for more petite customers.

Please also review our return policy below.

We accept personal cheques, Debit, Visa, Mastercard and American Express.

Please allow extra time for cheques to be processed and cleared.

Shipping costs are either $9 CAD for residents of Alberta or £3.50 for UK purchases.

For the USA we charge $12CAD shipping.

Shipping costs outside these areas will be calculated and will be charged onto your credit/debit card.

If you live outside these areas, please feel free to contact us for a calculation of shipping.

We aim to keep shipping as low as possible.

Canadian residents please add 7% sales tax to your order.

UK sales tax is included (and reflected) in the price.

We aim to fill orders within 2 days and shipping will normally take up to 3 days, therefore you can expect to receive your order within a week.

Please be aware that if we are out of stock it will take longer to fill your order.

We will normally contact you in this case and let you know the waiting time which would normally be between 3 and 6 weeks.

Return Policy:

Temple Dresses

We are happy to refund or exchange your temple clothing up to 30 days after purchase provided it is not worn or soiled.

Please return it in it’s original packaging to the address opposite.

Please remember to include your name and address and payment details if requesting a refund.

Unfortunately shipping cannot be refunded although if an exchange is made we will not recharge you for shipping.

 

Any Queries? help@ldsbridalandtemplewear.com

 
 
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